Terms of service

Terms of Service

Welcome to Solvi Salon. By using our website and services, you agree to the following terms. Please read them carefully before booking an appointment or making a purchase.

Appointments and Booking

All appointments at Solvi Salon are booked through our online scheduling system or by calling us at (208) 608-4734. We require a valid credit card on file for certain services. Appointments are confirmed once you receive a confirmation email or text.

Cancellation and No-Show Policy

We understand things come up. We ask for at least 24 hours notice if you need to cancel or reschedule your appointment. Late cancellations (less than 24 hours) or no-shows may result in a charge of up to 50% of the scheduled service price. Repeated no-shows may require a deposit for future bookings.

Pricing and Payment

All prices listed on our website and in the salon are starting prices. Final pricing depends on hair length, thickness, condition, and the amount of product and time required. Your stylist will discuss pricing during your consultation before starting any service. We accept all major credit cards. All color services at Solvi include a luxury gloss and signature blowout at no additional charge.

Service Satisfaction

Your satisfaction matters to us. If you are not happy with your service, please contact us within 7 days of your appointment. We will do our best to make it right, whether that means a complimentary adjustment or finding another solution. Color corrections or major changes from the original service may be subject to additional charges.

Gift Cards and Memberships

Gift cards purchased at Solvi Salon do not expire and cannot be redeemed for cash. Salon memberships are billed monthly and can be canceled at any time with no penalties. Membership benefits apply only to the account holder and are not transferable. Unused monthly benefits do not roll over to the following month.

Products and Returns

We stand behind the professional products we carry. If you purchase a product and are not satisfied, you may return it within 14 days with a receipt for a full refund or exchange. Products must be at least 75% full to qualify for a return. We do not accept returns on items purchased during sales or promotions.

Health and Safety

The health and safety of our guests and team is a priority. Please let your stylist know about any allergies, sensitivities, or scalp conditions before your service. We reserve the right to refuse or modify a service if we believe it could cause harm to your hair or scalp. Chemical services require a patch test if you have a history of allergic reactions to hair color or other chemical treatments.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Solvi Salon and may not be reproduced, distributed, or used without our written permission.

Limitation of Liability

Solvi Salon is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability for any claim related to our services is limited to the amount you paid for the specific service in question.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted means you accept the updated terms.

Contact Us

If you have questions about these Terms of Service, reach out to us at solvisalon@solvisalon.com or call (208) 608-4734. You can also visit us at 104 S Capitol Blvd, Suite 200, Boise, Idaho 83702.